Responsible Gaming
Gaming Should Be Fun, Not a Financial Solution
Online pokies should be enjoyed as a form of entertainment only. They are games of chance with a built-in house edge, and are never a reliable way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use our site and participate in online gaming. We are committed to preventing underage gambling. If you are under 18, please do not proceed.
Warning Signs of Problem Gambling
If you recognise any of the following behaviours in yourself or someone you know, help is available:
- Gambling with money you cannot afford to lose
- Repeatedly trying to "chase losses" by gambling more
- Hiding your gambling activity from family or friends
- Neglecting work, school, or family responsibilities due to gambling
- Experiencing anxiety, depression, or stress related to gambling
- Borrowing money or going into debt to gamble
- Feeling unable to stop or control your gambling
- Lying about the amount of time or money spent gambling
- Gambling to escape problems or negative feelings
- Needing to gamble with larger amounts to get the same excitement
Self-Help Tools & Controls
Most reputable online gaming operators offer built-in tools to help you gamble responsibly:
- Deposit Limits: Set a daily, weekly, or monthly limit on how much you can deposit
- Loss Limits: Restrict the amount you're willing to lose in a set timeframe
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
- Time-Out (Cool-Off Period): Temporarily pause your account for a set period (hours, days, or weeks)
- Self-Exclusion: Permanently or temporarily exclude yourself from gambling on a platform
Check your account settings on maskworx.co.nz or contact our support team to activate these tools.
Support Organisations & Resources for New Zealand
If you're struggling with gambling, confidential help is available:
New Zealand
- Gambling Helpline (Aotearoa) – Free, confidential support
Phone: 0800 654 655 (available 24/7)
Website: www.gamblinghelpline.co.nz - Problem Gambling Foundation (PGF)
Phone: 0800 664 262
Website: www.pgf.nz
International Resources
- GamCare (UK) – www.gamcare.org.uk
- GamStop (UK Self-Exclusion) – www.gamstop.co.uk
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) – www.responsiblegambling.org
- National Council on Problem Gambling (USA) – www.ncpgambling.org
Take Action Today
If you're concerned about your gambling or someone else's, please reach out for help now. There is no shame in seeking support. The organisations listed above offer free, confidential assistance.
Remember: Gambling should always be a form of entertainment, not a solution to problems or a way to make money.
For immediate support in New Zealand, call the Gambling Helpline on 0800 654 655.